Customer Service Professional Certificate
This training will teach you the fundamentals of customer service. We will show you how to focus on the consumer, and also understand their expectations, and improve their experience
Why You Should Take This Course?
Customer Care Representatives Are In High Demand Around The World Today.
Quality customer service assists in determining whether an organization makes profits or loss.
In this course, you’ll learn why having an effective customer service plays such a crucial part in the success of a business. You will also learn the necessary skills involved in dealing with customers.
What You'll Get
Experts-Led Training
Our instructors are certified by Facebook & Google and they are among the top I.T skills trainers and consultants in Africa.
100% Practical Training
This program is designed to hold you by the hand and show you all the tools, trick and techniques practically. You will learn all these by DEMONSTRATION. No theory..
Job Assistance
We will support you through your job search, and you will get exclusive access to our dedicated job group to apply for relevant jobs.
What You'll Learn
In this module, you will learn how to frame the right mindset or how to develop the right mindset as a customer service professional, how to cultivate emotional connections with your customers, how to cope with lost customers, etc.
Training Details
Duration
Weekend Session: 2 Days – Saturday (10AM-1PM) & Sunday(10AM-1PM)
Start Date: 3rd of July 2023.
Venue
Strategic Hub Limited: Fonte House, 1 Temple Ejekwu Close, First Artillery Junction, Aba Road, Port Harcourt, Rivers State.
Training
Early Birds*: Pay N10,000 Instead of N30,000
Early birds fee ends on Friday 29th June 2023.
What Our Students Says About Us
99% of our previous students rated us 5 stars.
Don’t take our word, just read what some of them have to say.
Frequently Asked Questions
Yes. We accept payments in installment. Please send us a WhatsApp message via 08028973599 to discuss with one of our staff on available payment options.
No prior knowledge is required. However, you need to know how to operate a computer efficiently. Our approach to teaching is beginner friendly. We will start from absolute zero.
- Anyone seeking to learn customer service.
- People already in the customer service field that seek to upskill.
- This course is perfect for beginners. No prior knowledge is needed to begin.
People prefer Strategic Hub over others because our trainings are:
- Experts Led: Some of our trainers and Mentors work with some of the biggest Tech Companies in the World (Google, Facebook, etc)
- Projects-Based Training: We build our students confidence with in-depth live projects.
- Job Recommendation: We connect our students to top employers within and outside Nigeria.
- We offer FREE Career Guidance and mentoring.
- FREE Access to Support & Jobs Community.
- Recognized Certificate: Our certificates are recognized globally.
- Flexible Timing (In-Class, Online & Weekend).
- Flexible Payment Plan
Yes. it is recommended you come with your own laptop as it will help you to practice whatever you are learning easily. However, we provide laptop that can be used only within our premises if need be.
You can obtain well-paying positions as a customer care attendant or customer care representative.
Our Customer Care classes begin on a rolling basis. Not like schools, where the only start month is September. Call us at 07030163486, and we’ll give you all the information.
